Privacy Policy

WonderPassport is a children’s mobile game published by DOUBLETAP LTD, whose registered office is C/O Unit 4, Kinetica, 13 Ramsgate Street, London, England, E8 2FD.

Information we do not request

WonderPassport does not require an account. We do not ask children to provide their:

• Name, email address or telephone number.
• Home address or contacts.
• Photographs.
• Precise location.
• Camera or microphone recordings.

The game does not allow children to communicate with other users or publish their own content.

Information stored on the device

WonderPassport stores some information locally on the device so the game works properly, including:

• Game progress and completed levels.
• Collected rewards.
• Sound and privacy preferences.
• Whether the Remove Ads purchase has been restored.

Deleting the app may delete locally stored game progress.

Analytics and diagnostics

We use GameAnalytics to understand whether the game is working correctly and to investigate crashes and gameplay problems.

Depending on the device and privacy settings, this may include:

• A pseudonymous device identifier, such as Apple’s Identifier for Vendor.
• App version and device information.
• Game sessions and general gameplay events.
• Level progress and game performance.
• Crash, exception and diagnostic information.

We do not use this information to identify a child by name or create advertising profiles. Analytics can be disabled from the game’s Settings screen. Disabling analytics stops future analytics events from being sent.

Advertising

The free version of WonderPassport may display advertisements supplied through Unity LevelPlay and its advertising partners.

The app is configured as child-directed. Advertising should therefore be contextual rather than personalised. We do not request Apple’s App Tracking Transparency permission and do not intentionally allow advertising partners to track children across other companies’ apps or websites.

Advertising providers may process limited technical information needed to deliver an advertisement, prevent fraud, measure whether an advertisement was displayed and control how frequently advertisements appear. This may include:

• IP address.
• Device, operating-system and app information.
• Advertising interactions.
• Approximate location inferred from an IP address.
• Fraud-prevention and ad-delivery information.

Parents can remove advertising using the in-app Remove Ads purchase.

In-app purchases

Purchases are processed by Apple through the App Store. We do not receive or store full payment-card information. We receive confirmation from Apple that a purchase was completed so that we can enable the purchased feature. Purchases may be restored using Apple’s purchase-restoration system.

How information is used

The limited information described above is used to:

• Operate and improve the game.
• Save game progress and preferences.
• Diagnose crashes and technical problems.
• Understand general gameplay performance.
• Deliver child-appropriate contextual advertisements.
• Confirm and restore purchases.
• Protect the game and advertising systems from fraud.

We do not sell children’s personal information.

Service providers

Information may be processed by companies that help operate the game, including:

• GameAnalytics, for game analytics and diagnostics.
• Unity LevelPlay, Unity Ads and configured advertising partners, for contextual advertising and fraud prevention.
• Apple, for App Store distribution, purchases and purchase restoration.

These providers process information under their own privacy terms and applicable legal requirements.

Retention

Locally stored game information remains on the device until it is deleted by the player, removed through the device’s settings or deleted when the app is uninstalled.

Analytics, diagnostic, advertising and transaction records are retained only for the periods required by the applicable service provider, for legitimate operational purposes or where required by law.

International processing

Our service providers may process information in countries outside the user’s country. Where required, appropriate legal safeguards are used for international transfers.

Parents’ rights and choices

A parent or legal guardian may contact us to:

• Ask what information may have been collected.
• Request correction or deletion where applicable.
• Object to or restrict certain processing.
• Ask a privacy question or make a complaint.

Because the game does not require an account, we may need limited device or transaction information to locate relevant records. Analytics can also be disabled from the game’s Settings screen.

Security

We and our service providers use reasonable organisational and technical measures designed to protect information. No electronic service can guarantee complete security.

Changes to this policy

We may update this policy when the game, its providers or legal requirements change. The effective date at the top will be updated when changes are published. Material changes will be communicated where required by law.

Contact us

Parents may write to us at the address above with privacy questions or requests. An online contact form will be added to our Support page when the public support mailbox is active.